![]() ![]() ![]() The failure might be because of any one of the following reasons: In case of an email delivery failure, contact your administrator.A mail will be sent to you for password reset.Enter your e-mail ID to initiate the password reset.Click Forgot Password in the console login page.If a technician forgets the password, the technician can reset the password by following the steps mentioned below: Kindly contact the administrator to configure the same) (The mail server needs to be configured before-hand to send the password reset mail. Steps for technician to reset his/her password Note: This is applicable only after Endpoint Central build #. Steps for Administrator to reset his/her password using a Tool.Steps for Administrator to reset Technician/Administrator password manually.Steps for technician to reset his/her password.They must contact the Active Directory Administrator/ServiceDesk Plus Administrator to reset the password to access Endpoint Central. The following steps will not be applicable for technicians using Active Directory authentication or with a ServiceDesk Plus account. This document will help you reset your Endpoint Central password. ![]()
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